Privacy Policy

This Privacy Policy explains how Karn Global (the "Site," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase.

1. Collecting Personal Information

When you visit our Site, we gather specific details about your device, interactions with our Site, and information necessary to process your orders. Additional details may be collected if you reach out for customer support. Below is a breakdown of what we collect and why.

Device Information

  • Examples: Browser version, IP address, time zone, cookie data, pages viewed, search terms, and Site interactions.
  • Purpose: To ensure optimal website performance and improve user experience through analytics.
  • Source: Automatically collected via cookies, log files, web beacons, and similar technologies.
  • Disclosure: Shared with our processor, Shopify.

Order Information

  • Examples: Name, billing/shipping address, payment details (credit card numbers, etc.), email, phone number.
  • Purpose: To process payments, fulfill orders, arrange shipping, send invoices and order confirmations, detect fraud, and provide relevant marketing.
  • Source: Collected when you place an order or interact via live chat.
  • Disclosure: Shared with our payment and fulfillment processors, including Shopify.

Customer Support Information

  • Purpose: To assist you with inquiries and customer service support.
  • Source: Directly collected from you.

2. Using Personal Information

We use your Personal Information to provide and improve our services, including processing payments, fulfilling orders, and keeping you updated on new products, offers, and promotions.

3. Cookies

Cookies enhance your browsing experience by remembering preferences, login details, and interactions. We use functional, performance, advertising, and social media cookies.

4. Changes to This Policy

We may update this Privacy Policy periodically. Please check this page frequently to stay informed about any modifications.

If you have any questions about our Privacy Policy, please contact us at support@karnglobal.com.